Privacy Policy

Welcome to Marvexa ("we," "our," or "us"). We are an AI-powered digital marketing agency headquartered in Jaipur, Rajasthan, India. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website marvexa.in or use our services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, business name, and any other information you voluntarily provide via our contact form or strategy call booking.
• Usage Data: Information about how you use our website, including pages visited, time spent, referring URLs, and browser/device information.
• Communication Data: Messages you send us via email, WhatsApp, or our contact form.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide our marketing services
• Schedule and conduct strategy calls via Calendly
• Send you relevant marketing insights and updates (with your consent)
• Improve our website and service offerings
• Comply with legal obligations
• Communicate via WhatsApp if you initiate contact through our WhatsApp button

3. Third-Party Services

Our website integrates with the following third-party services that may collect data independently:

• Calendly: Used for scheduling strategy calls. Subject to Calendly's Privacy Policy.
• WhatsApp (Meta): Used for direct communication. Subject to WhatsApp's Privacy Policy.
• Google Fonts: Used for typography. May collect basic usage data.

4. Data Storage & Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Data submitted via our contact form is stored securely and accessed only by authorized Marvexa team members.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use basic cookies to enhance your browsing experience. These are used for analytics and functionality purposes only. You can disable cookies in your browser settings, though this may affect website functionality.

6. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at hello@marvexa.in.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve any disputes. Contact form submissions are retained for up to 2 years unless you request earlier deletion.

8. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@marvexa.in
• WhatsApp: +91 78911 99996
• Address: Jaipur, Rajasthan, India